Privacy Policy

Lowtideheartbreakclub is committed to protecting its visitors’ or customers’ privacy.

This Privacy Policy describes how visitor data is collected, used and shared. All practices are consistent with general online retail.

Analytics

Lowtideheartbreakclub.com uses Wix Analytics to collect customer data.

This includes data regarding visitor traffic:

Sources; how the visitor arrived at the site (search, social, direct)

Location; country and device type

New vs returning; tracks first time and repeat visitors

Behaviour: pages viewed, clicks, time on site, forms submitted, search queries) and Sales; revenue, orders, abandoned carts, recovered carts, order numbers

Wix Analytics focuses on anonymised visitor behaviour and transactional data to show patterns.

If visitors make a purchase, personal data (name, address, email, phone number) is collected for transaction processing.

Lowtideheartbreakclub.com shares visitor data with third parties for operational, analytical and marketing purposes. This is governed by user permissions.

Lowtideheartbreakclub.com uses cookies related to essential site operations and the above data collection. Visitors can control which cookies to approve for their visitor using the cookie banner. The cookie banner inform visitors about the use of non-essential cookies (analytics, marketing, etc.) and allows visitors to consent or deny before they are placed on their device.

Security

Our data in transit encryption uses HTTPS, TLS 1.2+ and automatic SSL, while data at rest uses AES-256—the strongest encryption standard commercially available.

Regarding payment processing we use PCI DSS Level 1: Highest standard for payment processing, ensuring secure handling of credit card info.

Data Retention

When a customer places an order, their data related to the order we be retained unless a deletion is requested.